Privacy policy

Privacy Policy

Last updated: June 6, 2026

This Privacy Policy explains how Questroom - Dallas LLC collects, uses, discloses, and protects information when you use the Service. It also describes your privacy rights and the protections available to you under applicable law.

By using the Service, you agree that Questroom - Dallas LLC may collect and use information as described in this Privacy Policy.

Interpretation and Definitions

Interpretation

Capitalized words have the meanings assigned to them in this section. The same definitions apply whether the terms appear in singular or plural form.

Definitions

For purposes of this Privacy Policy:

  • Account means a unique account created for you to access the Service or parts of the Service.
  • Company means Questroom - Dallas LLC, 3420 K Ave, Suite 309, Plano, TX 75074, United States. In this Privacy Policy, the Company may also be referred to as “we,” “us,” or “our.”
  • Cookies are small files placed on your computer, mobile device, or other device by a website. Cookies may store details about your browsing activity and preferences.
  • Country refers to Texas, United States.
  • Device means any device that can access the Service, including a computer, mobile phone, or tablet.
  • Personal Data means information that identifies, relates to, or could reasonably be linked with an identified or identifiable individual.
  • Service refers to the Website and the related services offered through it.
  • Service Provider means any individual or legal entity that processes data on behalf of the Company. Service Providers may help us operate the Service, provide services, perform service-related tasks, or analyze Service usage.
  • Usage Data means data collected automatically, either generated by your use of the Service or by the Service infrastructure itself, such as the duration of a page visit.
  • Website refers to Questroom, accessible at https://www.questroom.com/.
  • You means the individual accessing or using the Service, or the company or other legal entity on whose behalf that individual accesses or uses the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While you use the Service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you. This information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Usage Data

Usage Data

Usage Data is collected automatically when you use the Service.

Usage Data may include information such as your Device’s Internet Protocol address, browser type, browser version, the pages of the Service you visit, the date and time of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

When you access the Service through a mobile device, we may collect certain information automatically, including the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile browser you use, unique device identifiers, and other diagnostic data.

We may also collect information that your browser sends whenever you visit the Service or access the Service through a mobile device.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to monitor activity on the Service and store certain information. These technologies may include cookies, beacons, tags, and scripts that help us operate, improve, and analyze the Service.

The technologies we use may include:

  • Cookies or Browser Cookies. A cookie is a small file placed on your Device. You can configure your browser to refuse all Cookies or to notify you when a Cookie is being sent. Some parts of the Service may not function properly if Cookies are disabled.
  • Web Beacons. Certain parts of the Service and our emails may contain small electronic files, sometimes called web beacons, pixel tags, or clear gifs. These help us count users, understand email engagement, measure the popularity of certain sections, and verify system and server integrity.

Cookies may be either persistent or session-based. Persistent Cookies remain on your Device when you go offline, while Session Cookies are deleted when you close your browser.

We may use both Session Cookies and Persistent Cookies for the following purposes:

  • Necessary / Essential Cookies
    • Type: Session Cookies
    • Administered by: Us
    • Purpose: These Cookies are required to provide services available through the Website and to enable certain Website features. They help authenticate users and prevent fraudulent use of user accounts.
  • Cookies Policy / Notice Acceptance Cookies
    • Type: Persistent Cookies
    • Administered by: Us
    • Purpose: These Cookies identify whether users have accepted the use of Cookies on the Website.
  • Functionality Cookies
    • Type: Persistent Cookies
    • Administered by: Us
    • Purpose: These Cookies allow us to remember choices you make when using the Website, such as login details or language preferences. They help provide a more personalized experience and reduce the need to re-enter preferences.

For more information about Cookies and your choices, please review any Cookie notice or Cookie settings made available through the Website.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain the Service, including monitoring how the Service is used.
  • To manage your Account, including your registration and access to Service features available to registered users.
  • To perform a contract, including processing purchases, bookings, services, or other contracts entered into through the Service.
  • To contact you, including by email, telephone, SMS, or other electronic communication regarding service updates, bookings, security notices, or other information related to the Service.
  • To provide information about goods, services, events, promotions, or offers that are similar to those you have purchased or asked about, unless you have opted out of receiving such communications.
  • To manage your requests, including responding to inquiries, support requests, and customer service matters.
  • For business transfers, including evaluating or completing a merger, sale, restructuring, reorganization, financing, or transfer of all or part of our business or assets.
  • For other business purposes, including data analysis, usage trend identification, marketing evaluation, Service improvement, product improvement, and customer experience improvement.

Sharing Your Personal Data

We may share your Personal Data in the following situations:

  • With Service Providers: We may share information with Service Providers that help us operate the Service, analyze usage, contact you, or perform services on our behalf.
  • For business transfers: We may share or transfer information in connection with, or during negotiations of, a merger, sale of assets, financing, acquisition, restructuring, or similar transaction.
  • With affiliates: We may share information with affiliates, in which case we will require those affiliates to honor this Privacy Policy.
  • With business partners: We may share information with business partners to offer certain products, services, or promotions.
  • With other users: If you share information or interact in public areas of the Service, that information may be viewed by other users and may become publicly available.
  • With your consent: We may disclose Personal Data for any other purpose with your consent.

Retention of Your Personal Data

The Company will retain Personal Data only for as long as necessary for the purposes described in this Privacy Policy. We may also retain and use Personal Data as needed to comply with legal obligations, resolve disputes, enforce agreements, and protect our rights.

Usage Data is generally retained for a shorter period, unless it is needed to improve security, improve Service functionality, or comply with legal obligations requiring a longer retention period.

Transfer of Your Personal Data

Your information, including Personal Data, may be processed at the Company’s operating offices and in other locations where the parties involved in processing are located. This means your information may be transferred to and maintained on computers located outside your state, province, country, or other governmental jurisdiction, where data protection laws may differ from those in your jurisdiction.

By submitting information through the Service and agreeing to this Privacy Policy, you consent to that transfer.

The Company will take reasonable steps to ensure that your data is handled securely and in accordance with this Privacy Policy. No transfer of Personal Data will occur unless appropriate controls are in place, including controls designed to protect your data and other personal information.

Delete Your Personal Data

You may have the right to request deletion of Personal Data that we have collected about you.

The Service may allow you to delete certain information directly. You may also update, amend, or delete your information by signing in to your Account, where applicable, and using the account settings available to manage personal information.

You may also contact us to request access to, correction of, or deletion of Personal Data that you have provided to us.

Please note that we may need to retain certain information when we have a legal obligation or lawful basis to do so.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition, financing, restructuring, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data becomes subject to a different privacy policy.

Law Enforcement

Under certain circumstances, the Company may be required to disclose Personal Data if required by law or in response to valid requests from public authorities, such as a court or government agency.

Other Legal Requirements

The Company may disclose Personal Data when it has a good-faith belief that disclosure is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of the Company
  • Prevent or investigate possible wrongdoing related to the Service
  • Protect the personal safety of Service users or the public
  • Protect against legal liability

Security of Your Personal Data

The security of Personal Data is important to us. However, no method of transmission over the Internet and no method of electronic storage is completely secure. While we use commercially reasonable measures to protect Personal Data, we cannot guarantee absolute security.

Children’s Privacy

The Service is not directed to anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under 13.

If you are a parent or guardian and you believe that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from anyone under 13 without appropriate parental consent, we will take steps to remove that information.

If we must rely on consent as the legal basis for processing information and your country requires parental consent, we may require consent from a parent or guardian before collecting or using that information.

Links to Other Websites

The Service may contain links to websites that are not operated by us. If you click a third-party link, you will be directed to that third party’s website. We recommend reviewing the privacy policy of every website you visit.

We do not control and are not responsible for the content, privacy policies, or practices of third-party websites or services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we update it, we will post the new Privacy Policy on this page and update the “Last updated” date at the top of the Privacy Policy.

We may also notify you by email and/or by a prominent notice on the Service before a material change becomes effective.

You should review this Privacy Policy periodically. Changes are effective when posted on this page unless otherwise stated.

Contact Us

If you have any questions about this Privacy Policy, you can contact us: